Cameras offline, nothing recording, nobody has the password — we fix systems we didn't install, across Southern and Midcoast Maine.
One camera dark or the whole system down — bad PoE port, failed injector, damaged cable, water in a connector. We find the actual cause instead of selling you a new system.
Full drive, failed drive, wrong schedule or a recorder that quietly stopped months ago. We check the footage you think you have before you need it.
Installer gone, password unknown, nobody can get into the recorder. We regain access and hand you the credentials in writing.
Phone app won't connect after an internet change, router swap or ISP upgrade. We get viewing working again and show you how.
Maine winters are hard on outdoor cameras and mounts. We replace what's damaged and reseal the rest so it doesn't happen again.
Old or failed cameras swapped on existing cable where possible — a fraction of the cost of a full rip-and-replace.
A lot of our commercial work starts the same way: the company that put the system in is gone, nobody services it, and the business is stuck. We take those systems over.
We start by checking what you actually have — cameras, recorder, cabling, network — and we tell you straight what's worth keeping. Plenty of systems just need access restored, a drive replaced and a few cameras swapped. Replacing everything is the last option, not the first quote.
When we're done you get the logins in writing, remote viewing working on your phone, and a local number to call. If you want it watched month to month, Managed Care covers that.
A service call starts with a diagnosis on site, and you get a price before any work happens. No commission, no inflated hardware markups. If the job turns into an upgrade, our normal install pricing applies — the Maine security camera cost guide has real numbers.
Yes. Most of our repair work is on systems somebody else installed. We check what you have before we quote anything, and we only replace what actually needs replacing.
Usually, yes. Lost logins on a recorder are one of the most common calls we get. We work through the recorder itself to regain access, and we hand you the credentials in writing when we're done.
Often, yes — and that's the single biggest money-saver on a repair or upgrade. If your cabling is sound we reuse it, and we'll tell you plainly which cameras are worth keeping and which are not.
A service call starts with a diagnosis on site, and you get a price before any work happens. If it turns into a replacement or upgrade, our normal install pricing applies — see the Maine security camera cost guide for typical numbers.
Yes. Plenty of businesses come to us because their original installer disappeared. We take the system over, document it, and you can add Managed Care if you want it monitored monthly.
Based in Lisbon Falls and serving Lewiston–Auburn, Brunswick–Topsham, Greater Portland, Augusta and surrounding towns. See all commercial services.
“Instead of telling us it couldn’t be done or that we’d need to replace the entire system, he spent hours researching the setup… ultimately saving us thousands of dollars. He responded to every phone call and text almost immediately… That level of dedication is incredibly rare these days.”
Call, text or request a service call — we usually reply the same business day.
★★★★★ 5.0 · 18 Google reviews